At Drishyajewellery, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.
Refund Eligibility
Customers may request a refund within 7 days of receiving the product if:
- The item received is damaged
- The wrong product was delivered
- The product has a manufacturing defect
Non-Refundable Items
Refunds will not be provided for:
- Used or worn jewellery
- Customized or personalized products
- Products damaged after delivery
- Change of mind after purchase
Refund Process
Approved refunds will be processed to the original payment method within 7–10 business days after inspection and approval.
Return Condition
Returned items must be:
- Unused
- In original packaging
- Accompanied by proof of purchase
Contact
For refund requests, please contact our support team through the website contact page.